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* SoccerPro is closed on major holidays. Including (but not limited to) New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
Check out this page for assistance: Return Instructions
See if your question is below in our “Quick Assist FAQ”, if not there check our FULL Frequently Asked Questions (FAQ’s) for an immediate answer. If unable to find an answer to your question there please contact us via phone or email with your questions, we’ll be glad to help! – If you email we will typically respond back within 1 business day regarding your questions.
The estimated time in shipping begins once the order status has changed to “Shipped”. SoccerPro makes every effort to ship the same day the order is placed but it is not guaranteed. The day the order ships is not considered the 1st shipping day. Customized products, such as licensed player jerseys, may take additional processing time prior to shipment, typically within 3-10 business days. If you need a customized product by a specific date, please contact us for a shipping estimate. Orders without customized products typically ship within 1 business day, not including items clearly marked as “Pre Order” by a yellow disclaimer box on the product page.
Delivery Date Examples:
Order Placed – Tuesday evening
Shipment Date – Wednesday
Arrival Date for UPS 2nd Day Air – Friday
Arrival Date for UPS Ground – Typically within one week of Wednesday
Holidays and Adverse Weather Conditions may affect the Delivery Schedule. Ground shipping typically does not take longer than 5 business days anywhere in the United States. However, if the order is coming directly from the manufacturer it may take an extra day or so. Also, international shipping varies upon location. A good general estimate is 3 to 7 seven business days. International shipments may take up to 4 days to verify before being fulfilled, but is typically verified within 2 days
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